Terms of Service

1. Introduction

6ren Pte. Ltd. ("6ren", "we", "us" or "our") is a company registered in Singapore (UEN 202445127N) with its registered address at 150 Changi Road, #03-05 Guthrie Building, Singapore 419973. We operate an AI-driven SaaS platform (the "Service") that provides users with non-precise personalized analysis and recommendations based on personal data. The Service's core features include trend analysis based on user information, personalized schedule suggestions, interactive pairing recommendations, and other insights generated through traditional reference models and a culture-based suggestion system. By accessing or using our Service, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you must not use the Service.

These Terms constitute a legally binding agreement between you (the user) and 6ren Pte. Ltd. governing your use of the Service. We may update these Terms from time to time by posting the revised version on our website or platform. If we make material changes, we will provide notice through the Service or via email. Your continued use of the Service after any changes become effective constitutes acceptance of the new Terms.

2. User Registration and Accounts

Eligibility: You must be at least 16 years old to register or use this Service. By creating an account, you represent that you are 16 or older and fully capable of entering into a binding contract. Users under the age of 16 are strictly prohibited from using the Service.

Account Creation: To access certain features of the Service, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

Account Management: You must promptly notify us at [email protected] if you become aware of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to safeguard your account credentials. You may not transfer or share your account with others without our written permission. We reserve the right to suspend or terminate accounts that are inactive for an extended period or that we suspect are used in violation of these Terms.

3. Acceptable Use and User Responsibilities

By using the Service, you agree to use it only for lawful purposes and in accordance with these Terms. You further agree that you will NOT:

• Violate Laws or Regulations: Use the Service in any manner that violates any applicable laws or regulations, including privacy laws and intellectual property laws.
• Misuse the Service: Attempt to access, interfere with, disrupt, or hamper the Service or its related systems and networks. This includes not engaging in hacking, data mining, scraping, or using any automated methods to access or use the Service beyond the provided interface.
• Unauthorized Access: Attempt to gain unauthorized access to other user accounts or 6ren’s systems, or circumvent any access controls or limitations of the Service.
• Harmful Content: Upload, transmit, or share any content that is unlawful, infringing, defamatory, obscene, offensive, or otherwise objectionable, or that contains viruses or malicious code.
• Commercial Exploitation: Reproduce, duplicate, sell, trade, or resell the Service or any portion of it without our express permission. You may not use the Service to build a competing product or service, nor use the outputs of the Service for commercial purposes outside the scope of what is allowed by these Terms.
• Misrepresentation: Misrepresent or falsely imply that any content generated by the Service is the product of any human or entity other than the Service, especially in contexts where accuracy is critical. The insights provided by our Service are based on algorithmic analysis and should be treated as informational and advisory, not infallible predictions or professional counsel.

You are responsible for any content or data that you input into the Service. You warrant that you have the rights or authorization to provide such content and that it does not infringe the rights of any third party. We reserve the right to monitor usage and content on the Service and to remove or disable access to any content or user accounts that, in our sole discretion, violate these Terms or any applicable law.

4. Payment Terms and Services

Our Service may offer both free and paid features. By using the paid aspects of the Service, you agree to the following payment terms:

• Payment Models: We may provide multiple payment options for different service offerings:
  1. API Pay-per-Use: If you access our Service via an API or on a usage-based model, you will be charged according to the number of requests or the amount of data processed. The applicable rates and billing increments will be disclosed in the pricing plan or order form you sign up for.
  2. Subscription Plans: We offer subscription services (e.g., monthly or annual plans) that provide a certain level of access or usage to the Service. Subscription fees are billed in advance on a periodic basis (such as monthly or annually) as per the plan you select. Unless otherwise stated, subscriptions will automatically renew at the end of each billing cycle at the same interval and pricing, unless you cancel your subscription before the next renewal date.
  3. Custom Services: For enterprise or customized solutions beyond standard offerings, separate terms and fees may be established in a custom agreement. If you engage us for custom services, you will be informed of any special terms and charges, and those will supplement or override these Terms where applicable.
• Payment Methods: We accept various payment methods for paid services, which may include credit/debit cards, bank transfers, or approved third-party payment providers (such as WeChat Pay or Alipay, where available). You agree to provide a valid payment method and authorize us (or our payment processor) to charge the applicable fees to your chosen payment method. All payment information is subject to verification and the policies of our payment processing partners.
• Taxes: All fees are exclusive of any applicable taxes (such as VAT, GST, sales tax). You are responsible for paying any taxes or government charges applicable to your purchase, as required by law. If we are required to collect taxes, those amounts will be added to your billing total.
• Refunds: Fees paid are typically non-refundable. Certain refund requests for subscriptions may be considered on a case-by-case basis if mandated by applicable law or a specific money-back guarantee policy that we explicitly publish. Pay-per-use charges already incurred are not refundable.
• Late Payments: If your payment method fails or your account becomes past due, we reserve the right to suspend or terminate your access to the Service (or downgrade your service tier) until all outstanding amounts are paid. You may also be responsible for any costs of collection (including legal fees) for overdue payments.
• Changes to Fees: We may change the fees and charges in effect, or add new fees for new features or services. For subscription services, any fee changes will be communicated to you in advance and will take effect at the start of the next billing cycle. If you do not agree with a fee change, you may cancel your subscription before the change takes effect.

5. Intellectual Property Rights

All rights, title, and interest in and to the Service, including but not limited to the platform software, algorithms, models (including AI models and traditional reference models), design, logos, trademarks, and all related intellectual property, are owned by 6ren Pte. Ltd. or its licensors. The Service is protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms transfers any intellectual property rights to you except for the limited license to use the Service as described below.

Limited License to You: Subject to your compliance with these Terms and payment of any applicable fees, 6ren grants you a personal, non-exclusive, non-transferable, revocable, limited license to access and use the Service and any content made available to you through the Service for your personal or internal business use. This license is for the sole purpose of enabling you to use and enjoy the benefit of the Service as provided by 6ren, in the manner permitted by these Terms. You may not copy, modify, distribute, or create derivative works based on our Service (including any data, output, results, or content from the Service) unless we give you prior written permission.

User-Provided Content: You retain ownership of any data, content, or personal information you provide to us through the Service ("User Content"). However, by providing or inputting User Content, you grant 6ren a worldwide, royalty-free, sublicensable, and transferable license to use, process, reproduce, display, and distribute your User Content solely for the purposes of operating and improving the Service, and as otherwise permitted by our Privacy Policy. We will handle any personal data within User Content in accordance with our Privacy Policy and applicable data protection laws.

Feedback: If you provide us with any suggestions, ideas, or feedback about the Service, you acknowledge that such feedback is given voluntarily and we are free to use, disclose, or implement it without any obligation or compensation to you.

Third-Party Materials: The Service may include or interact with third-party software, services, or content (for example, via APIs or integrated third-party AI models). All third-party materials are the property of their respective owners and may be subject to additional terms imposed by those owners. These Terms do not grant you any rights to third-party materials.

6. Disclaimers of Warranties

No Guarantee of Results: The core of our Service is to provide non-precise personalized analysis and culturally-informed suggestions based on the information you provide. You acknowledge that all analyses, recommendations, and insights provided by the Service are for informational and reference purposes only. The Service utilizes complex algorithms and traditional reference models to generate suggestions, but it does not guarantee the accuracy, completeness, or usefulness of any results. Outcomes may vary and are not to be considered definitive predictions, professional advice, or a substitute for personal judgment.

"As Is" and "As Available": The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind. To the fullest extent permitted by applicable law, 6ren disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade. We do not warrant that the Service will meet your requirements or expectations, that it will be uninterrupted, timely, secure, or error-free, or that any results or content obtained through the Service will be accurate or reliable.

User Responsibility: You are solely responsible for how you interpret and use the analysis and suggestions provided by the Service. Any decisions or actions you take based on the Service’s output are at your own discretion and risk. We encourage you to use the Service as a supportive tool and not as a sole basis for critical decisions. Always consider multiple sources of information and your own judgment.

No Financial or Legal Advice: The Service’s outputs should not be construed as financial, legal, medical, or other professional advice. If you require professional advice, you should consult a qualified professional. The Service provides general guidance and cultural or personal insights which may not apply to your specific situation.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such cases, any implied warranties are limited to the minimum scope and duration permitted by law.

7. Limitation of Liability

To the fullest extent permitted by applicable law, in no event will 6ren Pte. Ltd., its directors, officers, employees, agents, or affiliates, be liable for:

• Indirect Damages: Any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or in connection with your access to or use of (or inability to use) the Service, even if we have been advised of the possibility of such damages.
• Total Liability Cap: Our total cumulative liability to you for any claims arising from or related to the Service or these Terms, whether in contract, tort (including negligence), or otherwise, shall not exceed the total amount you have paid to us for use of the Service in the twelve (12) months immediately preceding the event giving rise to the liability (or, if you have not paid any amount, the liability shall be limited to SGD $100).

Exceptions: Nothing in these Terms is intended to exclude or limit liability that cannot be excluded under law (for example, certain liabilities under Singapore law or liability for personal injury or fraud, if applicable). However, in any case, our liability will be limited to the fullest extent permitted by applicable law.

You acknowledge and agree that the disclaimers and limitations of liability set forth in these Terms reflect a reasonable and fair allocation of risk between you and 6ren, and that these limitations are an essential basis for our ability to make the Service available to you. You agree that any claim or cause of action related to the Service must be filed within one (1) year after such claim or cause of action arose, or else it will be permanently barred.

8. Indemnification

You agree to defend, indemnify, and hold harmless 6ren Pte. Ltd. and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) that arise from or relate to:

• Your use or misuse of the Service;
• Your violation of these Terms or any applicable law or regulation;
• Your infringement of any intellectual property or other rights of any third party through the use of our Service or any content you provide.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you (in which case you agree to cooperate with us in asserting any available defenses). This indemnity obligation will survive any termination or expiration of your account or your use of the Service.

9. Termination

By You: You may stop using the Service at any time. If you have an account and wish to terminate it, you may do so by following the account closure instructions on the platform (if available) or by contacting us at [email protected]. Termination of your account will result in deactivation or deletion of your account and the removal of access to your account data. Note that terminating a subscription before the end of a billing cycle may result in loss of access to paid features without a full refund for the remaining period, per our refund policy stated above.

By Us: We reserve the right to suspend or terminate your access to the Service (or certain features of the Service) at any time, with or without notice, if we believe that:

• You have violated these Terms or any applicable law;
• Your use of the Service creates risk for us or other users, could subject us to liability, or could be fraudulent;
• We decide to discontinue the Service or a portion of it, due to business or operational reasons.

In the event of termination or suspension, we will make reasonable efforts to notify you via the email associated with your account or through the Service when you next attempt to access it. Upon termination, all licenses and rights granted to you in these Terms will immediately cease. Sections of these Terms which by their nature should survive termination (such as intellectual property rights, disclaimers, limitations of liability, indemnity, and governing law) will survive.

10. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with these Terms or the use of the Service shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

You agree that any dispute arising from or related to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Singapore. Notwithstanding the foregoing, we reserve the right to seek injunctive or other equitable relief in any jurisdiction to prevent irreparable harm.

If you are accessing the Service from a jurisdiction with consumer protection or data protection laws that require different terms or confer additional rights, those laws will apply to the extent necessary to comply with them (but without modifying the contractual relationship and governing law stated above, to the extent permissible).

11. Miscellaneous

Entire Agreement: These Terms (along with our Privacy Policy and any additional terms you agree to when using specific features or services) constitute the entire agreement between you and 6ren regarding the Service and supersede any prior agreements or understandings, whether written or oral, relating to the same subject matter.

Severability: If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible and the remaining provisions of these Terms will remain in full force and effect.

No Waiver: Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of 6ren.

Assignment: You may not assign or transfer these Terms or your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms to an affiliate or in connection with a merger, acquisition, sale of assets, or by operation of law.

Headings: The section headings in these Terms are for convenience only and have no legal or contractual effect.

12. Contact Us

If you have any questions, concerns, or comments about these Terms of Service, you can contact us at:

• Email: [email protected]
• Address: 6ren Pte. Ltd., 150 Changi Road, #03-05 Guthrie Building, Singapore 419973

Please include your name and contact information and a detailed description of your query or issue. We will endeavor to respond to you promptly.